We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case within thirty days of the day on which you notify us of the revocation of this contract at the latest. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods. They shall be liable for any depreciation of the goods only if such depreciation is due to handling of the goods which is not necessary to examine their nature, properties, and functionality.
Exclusion of the right of revocation
The right of withdrawal does not apply to contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual choice or destination by the consumer is decisive or which are tailored to the personal needs of the consumer, for the supply of goods which may spoil quickly or whose expiry date would quickly be exceeded, for the supply of sealed goods which are not suitable for return for health or hygiene reasons if their seal has been removed after delivery, for the supply of goods, if, after delivery, these have been inseparably mixed with other goods due to their nature, for the delivery of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract but which cannot be delivered before 30 days after conclusion of the contract and the current value of which depends on fluctuations on the market over which the Contractor has no control, for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery for the delivery of newspapers, magazines or periodicals with the exception of subscription contracts.