Returns & Exchange
with SEAN & LINA very simple! Free 30-day return policy (within Germany). Except special productions, only for customers with seat in Germany. Within 30 days you can exchange or return ordered goods at SEAN & LINA. Goods that cannot be packaged will be collected directly from you by the respective delivery service. SEAN & LINA will bear the costs for the return for you.
The desired exchange items can be ordered directly on the return slip. A complete reorder of your goods is not necessary!
excluded from returns/exchanges are:
- Clothes/shoes worn, contaminated and washed
- Opened packaging of technical goods (print cartridges, calculators etc. )
- Special productions (refined goods)
Fast and uncomplicated
Download the return form, print it out and fill it out completely. Then you add him to the returns package.
Return the item in its entirety and in its original packaging. Remove the address label with your recipient data from the package. Place the package label with the SEAN & LINA recipient address on the package.
Bring the return to a Deutsche Post / DHL branch near you. Keep the receipt as proof of return.